Terms & Conditions

Customer — a natural person, who has the intention to order or buy Products, who provides the Seller with individual information (name, exact address of residence, e-mail address (E-mail), contact phone number) that will be used for repeatedly made order processing. This information shall be provided during registration and ordering.

Seller — a Limited Liability Company that sells the Products remotely.

Online Store — a website, where any Customer can get acquainted with the presented Products, their descriptions and prices, select a specific Product, send an Order by e-mail or make an Order Online.

Website — a collection of information resources posted on the Internet at the following address www.spareautoparts.eu. This Website is owned and administered by “MZ Trade” VAT LV40103917304.

Product — a sales object (thing), not withdrawn and not limited in the civil circulation and presented for sale in the Online store www.spareautoparts.eu.

Order — an electronically made buyer's request for the purchase and delivery of Products selected in the Online Store www.spareautoparts.eu, sent via the Internet to an address precisely specified in the request.


General terms and conditions

1.1 To purchase Products in the online store www.spareautoparts.eu you need to complete the registration process.

1.2. When making an Order, the Customer is obliged to get acquainted with the general terms and conditions of use, the terms and conditions of delivery, payment, return, and confirm its consent in the appropriate field. In case of disagreement with these terms and conditions, ordering is not performed.

1.3. The Buyer agrees with these terms and conditions, when making an Order.

1.4. The Seller reserves the right to amend these terms and conditions, and in this connection, the Customer undertakes to regularly monitor changes in the Terms and Conditions posted on the Online Store`s Website www.spareautoparts.eu

1.5. The Seller may disclose your personal information only in cases, where such disclosure is requested by a court decision or applicable laws.

1.6. The Seller is not responsible for the accuracy and correctness of the information provided by the Customer during registration.

1.7. The current version of the Terms and Conditions is available on the Online Store`s Website.


Making an Order

2.1. Select your desired Product in the catalogue of products.

2.2. Read the information about the Product.

2.2.1. All information about the properties and characteristics of the Product is for informational purposes only. If any questions, the Customer before making an Order can contact the Seller by Email.

2.3. Choose quantity and add the Product to cart.

2.4. The Order is considered accepted and enters the processing only after full payment.

2.5. In case of absence of the ordered Products in the warehouse of the Seller, including for reasons beyond the control of the Seller, the Seller shall have the right to cancel the Customer's order and notify the Customer by sending an e-mail to the address specified during the registration on the Website and making the Order.

2.5.1. In case of the cancellation of an Order, the value of the Product shall be returned by the Seller to the Customer in the manner, which the Products were originally paid.


Delivery of products

3.1. Delivery of a Product is performed by the Seller to the address specified during the registration on the Website and making an Order and it is from 5 to 8 business days from the moment of payment.

3.2. The risk of accidental loss or damage of the Product passes to the Customer from the moment, when the Order is delivered to him and the signature of the recipient of the Order is affixed to documents confirming the delivery of the Order. In case of failure to deliver the Order, the Seller shall reimburse the Customer the price of the Order paid by the Customer and delivery upon receipt of the confirmation of the loss of the Order from the Delivery Service.


Payment of order

4.1. The price of a Product is specified on the Website. In case of specifying an incorrect price of a Product ordered by the Customer, the Seller shall notify the Customer on it to confirm the Order with the corrected price or to cancel the Order. If it is impossible to contact the Customer, the Order shall be considered cancelled, the Seller shall return to the Customer an amount of money paid for the Order.

4.2. The price of a Product on the Website can be changed by the Seller unilaterally.
Refunds – during 5 days.


Purchase returns

5.1. The purchase return is possible in case of:

5.1.1. the Product sent by the Seller is not of good quality.

5.1.2. the Product sent by the Seller is not of an appropriate set.

5.1.3. the Product sent by the Seller does not comply with the description and technical characteristics specified on the Website.
5.1.4. the installation and use of a Product sent by the Seller may cause harm to the Customer or to third parties.
5.2. Purchase return is impossible in case of:
5.2.1. the Customer has used the Product for other purposes.

5.2.2. the Product has been used, it is dirty, broken, scratched or damaged in another way.

5.2.3. the appearance, consumer properties, original packaging are damaged.
5.2.4. When returning the Product, the Buyer must pack the parcel so that the Product and the original packaging of the Product will not be damaged during the shipment.

Do not return the Product without the original packaging!
Do not use the original packaging of the Product as a packaging for a parcel!
Do not use an adhesive tape, which is attached to the original packaging!
Do not use any labels and stickers, which do not comply with the original packaging!


If one or more of the above terms and conditions are not complied with, no claim and no refund are applicable.
5.3. In case of the purchase return, the Seller shall return to the Customer the price paid in a manner, which the Product was originally paid.

5.3.1. Only the amount paid for the product shall be returned. The amount paid for the delivery shall not be returned.
5.4. Postage costs related to the purchase return shall be paid by the Customer.

Refunds – during 5 days.

Services